Operations, Professional Development, Supervision Management Teams

John Frank, PhD, Director of Professional Development

John oversees the development of coaching resources and promotes quality control among coaches and supervisors through the use of data tracking and analysis. 

Melissa Doody, Senior Hiring Manager

John has served as a coach, supervisor, and an intake coordinator for Beyond BookSmart. In addition to coaching and tutoring before joining our team, John graduated from the Counseling Psychology doctoral program at New York University and completed his Internship in Clinical Psychology at the Feinberg School of Medicine at Northwestern University. John has previously taught undergraduate courses at New York University on the psychology of human learning, group dynamics, and abnormal psychology. During his training as a counseling psychologist, John treated children, adolescents, and young adults in hospitals, substance abuse clinics, college counseling centers, and community mental health clinics. These various roles have afforded John the opportunity to have experience with crisis management for individuals (and their families) at risk for substance abuse, self-harm, and suicidal behavior. Throughout his career, John has been consistently reminded of the value of empathy and understanding in helping young people overcome obstacles.

Lisa Cambra, Director of Human Resources

Lisa brings a wealth of Human Resources experience to her role at Beyond BookSmart, where she is dedicated to addressing the needs of each staff member.

Lisa Cambra

Human Resources Manager Lisa Cambra has 15 years of expertise in strategic human resource practices and operational leadership. Lisa’s experience includes talent acquisition, organizational development, performance management, and compensation and benefits. Prior to joining Beyond BookSmart, Lisa worked for a successful Boston design/build firm as the Director of Operations and Human Resources for ten years, where she was responsible for attracting the right candidates for various roles, coaching and development of employees, compliance, and culture development. Lisa earned a degree in Business Administration and has been a member of the Society of Human Resources Management (SHRM) since 2017.

Tricia Butler, Operations Manager

Tricia is the hub of Beyond BookSmart, overseeing processes including helping families learn more about coaching and connecting new clients with our coaches.

Tricia Butler, Operations Manager
As Operations Manager for Beyond BookSmart, Tricia Butler fields customer outreach and is a key support and point of contact for families throughout the client inquiry and start-up process as well as for Intake Coordinators, coaches, and supervisors. Tricia supports the Chief Operations Officer in recruiting and hiring new Executive Function coaches. In her spare time, Tricia volunteers on the Board of Directors and as Transport Coordinator for Animal Rescue Front, a dog rescue organization in MA.

Annabel Furber, Lead Research Coordinator

Annabel leads our research initiatives into the efficacy of Executive Function coaching. Additionally, she designs and implements our online coach training.

Annabel Furber, Lead Research Coordinator
Annabel Furber is the Lead Research Coordinator for Beyond BookSmart. She also supervises coaches, providing support to ensure quality and consistency in our coaching. Annabel has a background in special education, psychology, and neuroscience. She has experience in both educational practices and educational research and possesses a Master’s degree in the field of Mind, Brain, and Education from Harvard Graduate School of Education. Annabel believes in Neurodiversity—that each mind is as unique as a thumbprint and no single approach to teaching is useful for all—and that learning challenges often accompany unique skills and talents that require an understanding of the impact of context, motivation, and personal goals. Annabel also serves as an instructor for CAST (Center for Applied Special Technologies) through the Mass Focus program, a graduate course aimed to instruct teachers on how to Universally Design for Learning (UDL).

Jackie Reilly, Operations Team Coordinator

As part of our Operations Team, Jackie works with our Coaching Coordinators and Intake Coordinators in finding the best coaching support to meet our clients' needs.

Jackie Reilly-1

Jacqueline Reilly earned a Bachelor of Arts with Honors at St. Bonaventure University and continued her education at the College of Saint Rose where she conducted research on collaborative assessment with speech-language pathologists and theories of intellectual ability. Within Beyond BookSmart, Jackie serves as a coach, supervisor, intake coordinator, hiring assistant, and Operations Coordinator. Credentialed as a nationally certified school psychologist, Jackie has experience working with students of all ages in both public and private settings, from preschool up through college-aged adults. In addition to her work as a school psychologist, Jackie volunteered weekly as a counselor with Crisis Text Line. 

Melissa Bronstein, Assistant Operations Manager

Melissa helps families learn more about coaching and connects new clients with their coaches.

MBronstein Headshot
Melissa Bronstein serves as a coach, intake coordinator and Assistant Operations Manager within Beyond Booksmart. Melissa holds a BA in Gender and Sexuality Studies from Tulane University and an MSW in Advanced Clinical Practice from Columbia University School of Social Work. Credentialed as a LICSW, Melissa has experience working with students of all ages, with a particular interest and expertise in working with adolescents and young adults navigating life transitions. She is passionate about using strengths-based approaches that empower young people to remove obstacles and reach their goals.

Jessica Clancy, Supervision Manager

Jessica Clancy is part of our Supervision Management Team, overseeing and mentoring our team of supervisors who support our coaches.

Jessica Clancy
Jessica Clancy, MEd, is a coach and certified Special Education Teacher and Literacy Coach with over a decade of experience working in public schools. She specializes in helping students achieve their goals by developing strategies to initiate tasks, create organizational systems, and prioritize life’s events. Jessica is guided by the belief that all students, when given the right tools and support, are able to become successful students in the classroom and productive adults in society. As a previous tutor and mentor in Ashland Public Schools in Ohio, Jessica has experience providing reading and writing support to students. Jessica has provided support and professional development to classroom teachers in all content areas, allowing them to deliver high-quality literacy instruction to all students. Jessica has expertise in supporting students with diverse executive function challenges, as well as a deep understanding of the evidence-based methodology of behavior change.

Neal Elliot, Supervision Manager

Neal Elliot is part of our Supervision Management Team, overseeing and mentoring our team of supervisors who support our coaches.

NealElliott
Neal Elliott has expertise in supporting students with diverse executive function challenges, as well as a deep understanding of the evidence-based methodology of behavior change. This, combined with the vast repertoire of tools and strategies provided through our training and ongoing professional development within Beyond BookSmart equips Neal to successfully coach students with a variety of learning needs. Neal is a senior-level Executive Function coach and supervisor. He first joined Beyond BookSmart in 2007 and is based in our Boston branch. While pursuing his Master’s in Education at Clark University, Neal supervised student teachers and did extensive research and in-school support of alternative school models within the Newton public schools and the Worcester public schools in Massachusetts. Prior to joining Beyond BookSmart, Neal was a middle and high school special education teacher and a Student Support Services Director within public and private schools. Neal has also been a co-founder and director of several special and alternative schools in the Greater Boston area. Neal is known for his expertise in developing and implementing appropriate learning strategies for students with a wide range of learning differences.

Krissy Metzler, Supervision Manager

Krissy Metzler is part of our Supervision Management Team, overseeing and mentoring our team of supervisors who support our coaches.

Krissy Metzler
Krissy Metzler has expertise in supporting students with diverse executive function challenges, as well as a deep understanding of the evidence-based methodology of behavior change. This, combined with the vast repertoire of tools and strategies provided through our training and ongoing professional development within Beyond BookSmart equips Krissy to successfully coach students with a variety of learning needs. Krissy has a Masters in Special Education K-12 and is a certified English teacher and coach. She focuses on helping students become advocates for themselves and teaching strategies that help students become organized and effective. A graduate of Illinois State University and Northeastern Illinois University, Krissy has worked with students with emotional and behavioral challenges. Through her teaching experiences, Krissy has developed an educational philosophy that includes the belief that all students can be successful learners, especially if they are shown explicit connections to how different skills relate to everyday life.

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