Our Team

We are experts in Executive Function, providing customized and comprehensive support for students and adults since 2006.

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Meet the Beyond BookSmart Leadership Team

Michael Delman, CEO

Michael provides the guiding vision for Beyond BookSmart and has pioneered our revolutionary approach to teaching students Executive Function skills.

Larry Kramer, CFO

As the Chief Financial Officer of Beyond BookSmart, Larry provides daily tactical and strategic insight to the valued activities of our mission-driven business.

Rachel Krompinger, COO

Rachel orchestrates all essential operations at Beyond BookSmart: from client services to coach development and research, she ensures a positive experience for all.

Mimi Fernandez, Director of Customer Success

Mimi leads the customer success team and strives to represent the voice of the customer throughout their coaching journey with Beyond BookSmart. 

John Frank, PhD, Director of Professional Development

John oversees the development of coaching resources and promotes quality control among coaches and supervisors through the use of data tracking and analysis. 

Jackie Hebert, Director of Marketing and Communications

Jackie oversees our website content and all related messaging to create a clear, accurate, and informative picture of the transformative process of coaching.

Susan Lohman, Director of New Programming

Susan develops standards for coaching as well as training programs for educators and managers in corporate settings.

Teresa Zawacki-Chapman, Director of Sales

Teresa oversees our Outreach Coordinators and Client Services Team, ensuring that referring professionals and prospective clients are provided with compassionate, informed service.

Meet the Operations and Professional Development Team

Sharon Bryant, Office Administrator

Sharon supports the Core team and Leadership Team by managing daily administrative tasks, coordinating meetings, scheduling travel, and managing the calendar.

Tricia Butler, Operations Manager

Tricia is the hub of Beyond BookSmart, overseeing processes including helping families learn more about coaching and connecting new clients with our coaches.

Lisa Cambra, Director of Human Resources

Lisa brings a wealth of Human Resources experience to her role at Beyond BookSmart, where she is dedicated to addressing the needs of each staff member.

Toby Cappello, Operations Assistant

Toby assists with client onboarding and provides operational administrative support.

Jessica Clancy, Supervision Manager

Jessica Clancy oversees and mentors our team of supervisors who support our coaches.

Neal Elliott, Professional Development Specialist

Neal Elliott supports the development of resources for our team of coaches.

Annabel Furber, Lead Research Coordinator

Annabel leads our research initiatives into the efficacy of Executive Function coaching. Additionally, she designs and implements our online coach training.

Allison Larthey, Operations Assistant

Allison assists with client onboarding and provides operational administrative support.

Krissy Metzler, Coaching Coordinator Manager

Krissy Metzler oversees and mentors our team of coaching coordinators who support our families.

Jackie Reilly, Operations Team Coordinator

As part of our Operations Team, Jackie works with our Coaching Coordinators and Supervisory team to find the best coaching support to meet our clients' needs.

Laura Thoresen, Assistant Operations Support

Laura helps match clients with coaches based on a number of criteria such as background, characteristics, interests, and more.

Meet the Client Services and Outreach Team

Jackie DeGroot, Client Services Coordinator

Jackie listens to and speaks with prospective clients to help them determine if coaching is a good fit for themselves or for their children's needs.

Angela Molloy, Outreach Coordinator

Angela forges relationships with our referring professionals. She leads staff presentations to help clinicians best serve the needs of their clients with Executive Function challenges.

Stephanie Pachon, Client Services Coordinator

Stephanie helps prospective clients learn about coaching and whether it is a good fit for themselves or for their children's needs.

Janey Roth, Lead Client Services Coordinator

As our Client Services Coordinator, Janey is the first person that most of our prospective families speak with. Janey listens to a student’s challenges and then assists parents in finding the best coaching support to meet their needs.

Rose Saluti, Outreach Coordinator

Rose establishes connections to referring professionals to educate and inform them about Beyond BookSmart's online Executive Function coaching services.

Tiffany Ward, Sales Assistant/Membership Team Support

Tiffany provides support for our Client Service Coordinators and our Outreach Coordinators.

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