We work hard to build a strong, consistent, and supportive relationship with our clients face-to-face online through Skype. We provide both the push and the encouragement to help clients achieve small, quick successes that build confidence and the willingness to invest greater effort. As they accomplish their initial objectives, we help clients to reflect on what they did to succeed, building upon these achievements, so they feel ready to tackle the next challenge with greater confidence and independence. Over time, with repetition of this process, they take ownership of the tools and strategies we have taught them. We gradually fade support during the coaching process to promote independence. Typically, clients work with our coaches for anywhere from 8-18 months so that these tools and strategies become part of their work repertoire and new habits become second nature.
To recconect and build rapport, the coach invites the client to briefly discuss what is on his or her mind. Coaches check in about the previous week and any key events that happened. The student may mention updates on how they did on a test or assignment and share any personal events that impact their world.
The coach reviews the previous week’s commitments and gets the client’s perspective on how successful they were with meeting those objectives. Coaches use this as an opportunity to celebrate successes, to frame those successes as choices the client made, and to explore what obstacles prevented them from attaining particular objectives.
The coach helps the client create an agenda for the session, based on insights from their check-in and a review of previous week.
The coach and client work on the established priority for the session, generating ideas, completing work, and reflecting on the process, the tools used, and the relevant skills.
The coach asks the client to commit to completing specific tasks for the following week or until the next session, including when those tasks will be worked on/completed. Examples include reaching out to a teacher for extra support, meeting with a classmate about a project, completing a study plan for an assessment, or using a new strategy for keeping organized.
The coach enters progress notes in the online portal. As appropriate, the coach also checks in with the client briefly between sessions to provide encouragement and accountability.
At Beyond BookSmart, we also believe that it’s important to have a partnership with you. For our student clients, we regularly communicate with parents about your child’s progress. In addition, we have created an exclusive portal for clients, so you can track that progress month to month. Clients over 18 years old are provided the option of sharing portal access with their parents.
Our approach brings results we take pride in. Check out our results showing how we’ve helped clients become more effective and confident.